Pastel Fire Business Consulting

Privacy Policy

Policy Statement

Pastel Fire Business Consulting is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website at https://pastelfirebusinessconsulting.com/ use our services, or get in touch with us.

Who We Are

Pastel Fire Business Consulting is the data controller for any personal information you provide to us. You can contact us using the details at the end of this policy.

What Information We Collect

We may collect and process the following types of personal information:

  • Name
  • Email address

We also collect limited technical data through cookies – please see our Cookie Policy for more details.

Children’s Data

We do not knowingly collect or process personal data relating to children. Our website and services are not intended for individuals under the age of 16. If we learn that we have accidentally collected personal data from a child, we will delete it promptly.

How We Use Your Information

We use your information to:

  • Respond to your enquiries or messages
  • Deliver marketing and transactional communications through email
  • Monitor website usage and user engagement
  • Comply with legal obligations

Use of Cookies

We use cookies and similar technologies to improve your experience on our website, understand how visitors use our content, and support essential website functions.

When you visit our site, a cookie banner will appear, allowing you to manage your preferences. You can choose to accept or reject non-essential cookies.

You may also revisit your preferences at any time by selecting “Cookie Settings” from the website footer.

For a full breakdown of the cookies used, including their purpose and duration, please refer to the information provided in our cookie banner.

We rely on consent for the use of non-essential cookies (such as those used for analytics or advertising) and on legitimate interests for essential cookies required for site functionality.

Our Legal Grounds for Using Your Data

Under the General Data Protection Regulation (EU 2016/679), we must have a lawful basis to process your information. These include:

  • Consent – e.g. when you sign up for our newsletter
  • Legitimate interests – e.g. responding to your queries or improving our site
  • Legal obligation – if we are required to retain or share information by law

How Long We Keep Your Information

We only keep personal data for as long as necessary to fulfil the purpose it was collected for.

  • Contact form submissions: up to 12 months
  • Business correspondence: up to 7 years

Who We Share Your Data With

We may share your data with trusted service providers who help us run our website or manage communications (such as email platforms or website hosts). These providers only process your data on our behalf and under strict instructions.

We do not sell or trade your personal data.

International Data Transfers

Some of the service providers we use may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we ensure that appropriate safeguards are in place in accordance with the General Data Protection Regulation (EU 2016/679). This may include:

Transferring data to countries that have been deemed to provide an adequate level of protection by the European Commission; or

Using Standard Contractual Clauses (SCCs) approved by the European Commission; or

Relying on other lawful transfer mechanisms permitted under EU data protection law.

If you would like more information about the safeguards in place, please contact us using the details below.

Our Commitment to Data Security

We take the security of your personal information seriously. To prevent unauthorised access, maintain data accuracy, and ensure proper use of your information, we have put in place appropriate physical, electronic, and organisational measures to safeguard the data we collect.

These measures include secure servers, data encryption, access restrictions, and regular reviews of our security practices. We take reasonable and practicable precautions to ensure your data security.

Your Rights

Under the General Data Protection Regulation (EU 2016/679), you have the following rights in relation to your personal data:

  • Right to be informed about how and why your personal data is processed.
  • Right of access to request a copy of the personal data we hold about you
  • Right to rectification to request correction of inaccurate or incomplete data
  • Right to erasure to request deletion of your personal data in certain circumstances
  • Right to restrict processing to request that we limit how your data is used
  • Right to data portability to receive your data in a structured, commonly used, machine-readable format and to transmit it to another controller where applicable
  • Right to object to certain types of processing, including processing based on legitimate interests or for direct marketing purposes
  • Right to withdraw consent at any time where processing is based on consent
  • You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens (AP)) if you believe your personal data has been processed unlawfully.

To exercise any of these rights, contact us using the details below.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website, and we will highlight any significant changes clearly.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, you can contact us via:

Email: hello@pastelfirebusinessconsulting.com

Website Contact Form: https://pastelfirebusinessconsulting.com/contact/

Effective Date: 06-03-26

Last Review Date: 09-03-26